The customer begins the remote contracting process with an onboarding phase, during which he also receives the necessary login credentials.
The customer then logs in, and the eSign platform identifies the device where the signing of the document will take place. To proceed, the identification process needs a one-time passcode (OTP) either sent via text or email.
Once the customer and his device has been identified, the company creates a document and marks it with a timestamp.
The customer can download, view and share the document, then either sign or decline it.
eSign ensures that the document can only be signed if the customer has confirmed that he read it through.